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Go to the shopShipping and Delivery
How long does it take for delivery?
Upon placing an order on our website, we guarantee that it will be processed within 24 hours and Item will be delivered within 30-45 days.
Can I schedule delivery for a specific day?
While we make every effort to deliver our products swiftly and in optimal condition, we are unable to guarantee delivery on a specific date.
What are the delivery charges?
We offer complimentary delivery across India, subject to the locations listed during checkout.
How do I track my order?
You will receive timely email updates regarding your order status. If you encounter any issues with email notifications or require assistance, please don't hesitate to reach out to our Customer Care Team at +91 8097394222 (9 AM – 5:30 PM) or via email at info@shadecraft.in. Upon shipment, you will receive an email containing the tracking number and service provider details. Use this information to track your package on the service provider's website.
Can I return the order to the courier agent for a refund?
Regrettably, we do not offer the option of returning products to the courier agent for a cash refund. If you are dissatisfied with your purchase, please contact our customer care team at +91 8097394222 (9 AM – 5:30 PM) or email us at info@shadecraft.in for assistance.
How long does it take for home delivery?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
Is a signature required upon delivery?
Yes, you will be required to sign a delivery form confirming receipt of the product(s) in satisfactory condition.
How can I confirm if ShadeCraft delivers to my PIN Code?
During checkout, you can verify if we deliver to your PIN Code. If your location is not listed, unfortunately, we do not offer delivery to that area.
What happens if I'm not home when my package arrives?
If you're unavailable, our shipping partner will leave a notice with instructions for alternative delivery or pick-up arrangements.
What should I do if my items haven’t arrived yet?
Please allow up to 30-45 business days for delivery from the date of order confirmation. If you encounter delays or haven't received updates, please contact our Customer Care Team immediately at +91 8097394222 (9 AM – 5:30 PM) or email us at info@shadecraft.in for assistance.
How can I update my shipping address after placing an order?
To update your shipping address, please contact our Customer Care Team at +91 8097394222 (9 AM – 5:30 PM).
Is any documentation required for shopping with ShadeCraft?
To expedite the delivery process, simply email a scanned copy of your valid Government-issued photo ID (such as PAN Card, Voter ID, Aadhar card, etc.) to info@shadecraft.in with the subject line "Photo ID". We apologize for any inconvenience and appreciate your cooperation. For further inquiries, please call us at +91 8097394222 (9 AM – 5:30 PM).
